Track / Return
Have questions? We have answers.
Where is my order?
Where is my order?
You may track your order using the tracking number provided to you, once the package left our facility. This information should be in your inbox and from info@buddybrandsco.com
Can I cancel my order?
Can I cancel my order?
Depending on the status of your order, it may be possible to cancel the order. If it's too late to cancel, we offer free returns, therefore a return label will be provided to you to send the item back once it is received.
How fast will my order arrive?
How fast will my order arrive?
We ship daily and depending on the item being ordered and which warehouse location it is going to be shipped from, on average, we will get the item out of our facility within 48 hours. Some orders might take longer to get ready and will leave within 72 hours.
Depending on your location, orders normally arrive within 3-5 business days. We also offer expedited shipping for faster delivery.
What is your return policy?
What is your return policy?
We want to make sure you love what you buy! We offer free returns or exchanges for 30 days on all eligible items. Items must be unopened in the exact original condition as it was received.
How can I start a return?
How can I start a return?
Click here to be redirected to our contact form. Once there, enter your name, email, order number and the issue you're having. All issues are resolved within 24 hours.